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Office of Technology Services (OTS) Guide to Accessible Web Services

Accessibility is a commitment to caring about providing equal access to our services. It is not an item on a project checklist.

An elderly woman’s hands holding a younger person’s hands.

What OTS is Doing

The guides on this website are just part of a meaningful change in making Louisiana digital services inclusive and accessible.

A South Asian person sitting in her wheelchair glances at the camera while grabbing dishes from a lowered height-adjustable kitchen shelf.

Writing Policies

We write accessibility policies, guidelines, and strategies with partners. They offer a diverse range of abilities and perspectives.

Man using a braille screen reader. His hands and the screen reader’s controls are prominently featured.

Creating Guidelines

We’re creating user-friendly, accessible guidelines to help state employees make web content accessible.

Young lady learning sign language during online lesson with female tutor.

Improving Processes

We’re helping to improve procurement processes and supporting state employees with guidelines, training, and support.

Woman Sitting on Wheelchair While Using Laptop.

Following Standards

We follow Web Content Accessibility Guidelines (WCAG) 2.1 as our minimum standard. These are standards commonly used across government and the web industry.

A blind man holds a braille book and a young girl is seated next to him watching him use the book.

Helping Agencies

We help align with executive branch agencies to provide training, support, and resources for accessibility.


Go Further

Learn Your Role

Accessibility is everyone’s responsibility. You have a part in creating accessible web services for Louisiana.

Read Guides

Get resources to help you do your part. Whether a website or a downloadable document, we have guides for you.

Accessibility Standards

Accessibility guidelines and standards aren’t unique to Louisiana. They’re established by industry leaders, government regulations, and academic research.

Louisiana Governor’s Office

Louisiana Office of Disability Affairs

Web Content Accessibility Guidelines (WCAG)

WCAG 2.2 Standards
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